Privacy policy
Last updated: April 27, 2026
Echocraft operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Echocraft is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
- Contact details including your name, billing address, shipping address, email address, and phone number.
- Financial information including payment method details, card information, and transaction records.
- Account information including username, password, and preferences.
- Transaction information including items viewed, added to cart, purchased, returned, or exchanged.
- Communications including messages you send to us (e.g., customer support inquiries).
- Device information including IP address, browser type, and network connection details.
- Usage information including how you interact with our website and Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, when you place an order, create an account, or contact us.
- Automatically, through cookies and similar technologies when you use our website.
- From service providers, who assist with payment processing, shipping, analytics, or customer support.
- From third parties, such as marketing or advertising partners where permitted by law.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing and improving Services including processing orders, payments, shipping, returns, and customer support.
- Order fulfillment and account management, including maintaining your account and order history.
- Marketing and advertising, such as sending promotional communications and showing relevant ads.
- Security and fraud prevention, including protecting our store, customers, and transactions.
- Customer communication, including responding to inquiries and support requests.
- Legal compliance, including responding to legal obligations or regulatory requests.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify and service providers that help operate our store (e.g., payment processors, fulfillment partners, analytics providers).
- With marketing and advertising partners to deliver relevant promotions.
- When you request or consent to disclosure (e.g., shipping providers).
- With affiliates or business partners, where applicable.
- In connection with a business transaction such as a merger, acquisition, or legal obligation.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes certain personal information to help provide, improve, and secure the Services. Your information may be transferred and processed in countries outside your own jurisdiction.
To learn more, please review Shopify’s privacy practices: https://privacy.shopify.com/en
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies separately.
Children’s Data
Our Services are not intended for individuals under the legal age of majority. We do not knowingly collect personal information from children.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your personal data
- Data portability
- Opt-out of marketing communications
- Opt-out of certain data processing activities
To exercise these rights, you may contact us using the details below.
Marketing Preferences
You may opt out of promotional emails at any time by following the unsubscribe instructions in any email we send. Even if you opt out of marketing, we may still send transactional or service-related messages.
International Data Transfers
Your personal information may be transferred and processed outside your country of residence, including in jurisdictions that may have different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us:
Email: ZacharyHuffman2952@hotmail.com
We are the data controller responsible for your personal information for the purposes of applicable data protection laws.